Orders and enquiries
Contact
One address, answered by the people who build the thing.
Ordering
Email support@tractiontrains.com with the quantity and your shipping address. Pricing and the first shipping date will be announced here; write now and we will tell you the moment they are.
Club and dealer pricing will exist — say how many and we will quote it.
Support
Same address. Include the firmware version and MAC address from Setup → 9: Info on the handset.
Post
Traction Street address City, State ZIP United States
Response times
We answer within one business day. If you have not heard back inside two, the mail went astray — send it again rather than assuming you are being ignored.